Mon Health System - Patients & Visitors

Patients & Visitors

Visitor Guidelines

We welcome your visitors as long as they make your stay at Mon General more comfortable. However, if you prefer not to receive visitors during your stay, please let your nurse know.

Food Safety
Food safety is a major concern for our patients. Visitors are discouraged from bringing food to patients. Food that is not kept at the proper temperature can cause bacteria to multiply, increasing the risk for food borne illness. In the event food items are brought into the hospital, the items will be discarded within 24 hours in order to prevent food borne illness.

General Courtesy
visitors should leave the room if the nurse or another member of your healthcare team needs to administer treatment. Please make sure that children are supervised at all times while in the hospital.

Overnight Visitation
Visitors whishing to stay overnight with a patient should notify the patient's nurse.

dining

Public Dining Services
The hospital cafeteria, Mon Appétit, is located on the 1st Floor. The daily menu can be heard by calling Ext. 2606. Snacks and beverages are available throughout the day. The cafeteria is open as follows:

The cafeteria is closed from 10-10:30 a.m. and from 4-4:30 p.m. Vending machines are located to the right of the cafeteria entrance and are available 24 hours a day.

Family members are discouraged from purchasing vending food items and food from the he cafeteria for patients. These food items may not always follow the diet prescription for patients on modified diets.

The Terrace Café, located near the 2nd Floor lobby, offers specialty beverages and a Jazzman's coffee bar, baked goods, sandwiches, soups, and entrée salads. Seatingt is available inside the café or on the outside terrace. The Terrace Café is open as follows:

Smoking Policy
Mon General is a non-smoking facility. Visitors and patients are not permitted to smoke or use tobacco products within the hospital or on hospital grounds.

Telephones
Pay phones are located on the 1st floor near the cafeteria. some waiting areas are equipped with a telephone for local calls.

Visiting Hours
Visitation is permissible 24 hours a day. Visitors wishing to stay overnight with a patient should notify the patient's nurse. Visitation may be restricted by the nurse, based on the patient's condition. Visitation by children under 12 years of age is also at the discretion of the nurse. Those with cold or flu symptoms, or any other illness, are asked not to visit patients.

visitor waiting

Visitor Entrance
Visitors are asked to enter and exit the hospital by the main lobby entrance. The lobby doors are locked from 10 p.m. - 5 a.m. The Emergency Services entrance is accessible 24 hours a day.

Please do not be alarmed if your visit is delayed. This does not mean there is something wrong with your family member. A special procedure or exam may be taking place. Please be patient and understanding during these times. You will be permitted to visit as soon as possible.

Visitors to The Hazel Ruby McQuain Birth Center under the age of 12 are permitted only if they are the brother or sister of the newborn. all other children will be asked to wait in the waiting room with an adult.

Visitor Waiting Areas
While patients are in surgery, visitors may wait in the patient's room, the main lobby, Mon Appétit Cafeteria, Terrace Café, or waiting areas located on Floors 3-6. Separate waiting rooms for families of patients in Cardiac Surgery, Intensive Care, and The Hazel Ruby McQuain Birth Center are located within those areas. Visitors are discouraged from staying overnight in waiting areas.